Cabrera Auto

Hyundai Hatillo - Vendedor de Autos

Ventas - Hatillo, Hatillo, Puerto Rico - Full Time

El (la) Ejecutivo de Ventas de Autos (nuevos/usados) es responsable mantener el volumen de citas para ventas y cierre según definido mensualmente para cada concesionario. Debe cumplir con los objetivos y estándares de la empresa, mediante el manejo óptimo de los recursos de la organización, redes sociales y manejo de clientes. Adicional, deberá asegurar la calidad del servicio en cada cliente atendido, asegurar la experiencia positiva y el seguimiento continuo de cada cliente, promoviendo ventas recurrentes y referidos mediante estos.

Responsabilidades

  1. Responsable de hacer/recibir llamadas de clientes, manejo de emails y/o mensajes de textos para orientarlos y coordinar citas para venta y muestra de los vehículos.  Adicional, registrará las llamadas y brindará seguimiento en las plataformas requeridas.
  2. Recibir a los clientes con buena presencia y seguridad en todas las fases del proceso.
  3. Cumplir con su horario de trabajo y atender a los clientes acorde a sus necesidades.
  4. Utilizar diariamente la herramienta Dealer Socket, V-Auto y cualquier otra requerida, con  toda la información requerida. 
  5. Responsable de crear publicidad propia, promoviendo adecuadamente en las redes sociales ofertas responsables e íntegras acorde a los precios del negocio, para atraer prospectos de ventas.
  6. Cumplir con los requerimientos mínimos diarios en cuanto a contactar (15) clientes y publicar (10) anuncios diariamente.
  7. Coordinación de (2) citas directas en sus días laborables; (4) citas directas los sábados con cliente generando cierre de negocio.
  8. Responsable de conocer el inventario de su tienda, descripciones de productos y saber manejar opciones tanto en venta de nuevos como usados. Deberá tener entendimiento sólido de los productos de la compañía y presentar opciones tanto en vehículos nuevos como usados.
  9. Responsable de identificar la necesidad del cliente, facilitar la compra y demás productos y servicios (facilitador junto al F&I). Realizar ordenes completas, legibles y procesar documentos de acuerdo a las políticas establecidas, para que el proceso de F&I y finalización sean adecuados.
  10. Responsable de brindar seguimiento a cada oportunidad con el fin de crear una relación a largo plazo.  Que esta pueda ser de referencia positiva y contribuya a futuros negocios.
  11. Responsable de coordinar y preparar entrega del vehículo vendido antes de la llegada del cliente y/o de modo oportuno si ya está en las facilidades.
  12. Responsable de que el cliente entienda el funcionamiento operativo, garantía y documentación de su vehículo.
  13. Deberá mantener la ética profesional en todo momento y ante cualquier situación. Fomentar la buena comunicación y trabajo en equipo.
  14. Responsable de monitorear y cumplir las metas de ventas mensuales, trimestrales y anuales basándose en los indicadores de venta asignados.
  15. Deberá mantener comunicación directa con el Gerente de Ventas y Desk Manager.
  16. Cualquier otra tarea o función necesaria para el buen funcionamiento de departamento y la empresa, pueden ser requeridas. Otras tareas o asignaciones generales relacionadas al puesto y departamento pueden ser requeridas.
  17. Disponible para trabajar los días que le sean asignados bajo su equipo. Usualmente el itinerario es Lunes a Sabado, con un dia en semana libre y los domingos turnos alternos.

Beneficios:

  • Plan Médico
  • Vacaciones
  • Enfermedad
  • Bono de Navidad
  • Pay Plan (si aplica al puesto).
  • Nuestros empleados también pueden disfrutar de descuentos en nuestros productos.

Patrono con Igualdad de Oportunidad de Empleo/Acción Afirmativa.

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